Financial Policy

For those patients with dental insurance we will gladly assist you in receiving the maximum benefits provided by your dental carrier. However, you will ultimately be responsible for all fees for services provided.

We do accept the assignment of benefits from most insurance companies, with the exception of Delta Dental and Blue Cross Blue Shield. We also require 50% of the total fee at the time of service, unless the treatment is $200 or less, in which case, we require 100% of the fee.

Please be aware that most dental insurance policies provide the same coverage for root canal procedures whether they are performed by an endodontist or a general dentist. This is sometimes referred to as “usual, customary, and reasonable, or UCR.”

Our fees are not determined in cooperation with insurance companies and therefore we have no control over what your policy will pay. Our fees, and the insurance plan’s benefits, may or may not always match, therefore, you will be expected to pay the difference.

Upon treatment completion and payment in full, any subsequent insurance overpayment will be promptly returned to you.

Insurance plans we work with:

  • Guardian
  • Humana
  • Metlife
  • Ameritas
  • Cigna Dental
  • Renaissance Dental
  • Aetna
  • Careington
  • Dental Plans

As a courtesy to you, we will bill your insurance company and track claims. Please keep us informed of any changes to your insurance plan. You are responsible for the fees charged by our office, no matter what your insurance coverage may be. Most insurance companies should respond to the claim within four to six weeks. Any remaining cost is your responsibility.

We are here to help! Please call for more information about financing your oral health needs in our office!

Patient Billing

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Charlotte Office Phone Number 704-542-2202. Many times, a simple telephone call will clear any misunderstandings.

In an effort to keep dental costs down while maintaining a high level of professional care, we accept the following payment types:

  • Cash or Check
  • Credit Card – We accept Mastercard, Visa, Discover and American Express
  • CareCredit® – see below
  • Dental Insurance – see below

CareCredit®

Through special arrangements with CareCredit ®, a medical finance corporation, treatment can be financed over several months interest free with approved credit. To request an application, you can either Contact Us prior to your visit or you may pick up an application when you come in for your visit.  Also, please be aware that financing arrangements must be approved prior to receiving dental services

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.